Shipping policy

At Willamere, every order is thoughtfully packed with care so it arrives beautifully and ready to be enjoyed in your home or gifted to someone special.

We aim to make shipping simple, reliable, and transparent from checkout to delivery.

Processing Time

Orders are typically processed within 2-4 business days.

Please note:

  • Processing times may be slightly longer during collection launches, holidays, or promotional periods.
  • Personalized and monogrammed pieces may require additional processing time.

Domestic Shipping (U.S.)

  • We offer free economy shipping on U.S. orders over $75 before discounts.
  • Shipping rates for orders under $75 are calculated at checkout.
  • Expedited shipping options are available at checkout for an additional cost.

Estimated delivery times once shipped:

  • Economy Shipping: 3–8 business days
  • Standard Shipping: 2–4 business days

Delivery times are estimates and may vary depending on carrier delays, weather, or seasonal demand.

International Shipping

We currently ship to select international destinations.

  • Shipping costs, taxes, duties, and import fees are calculated at checkout when available.
  • Additional customs charges may apply upon delivery and are the responsibility of the customer.
  • International orders outside the United States are final sale and cannot be returned or exchanged.

If your country is unavailable at checkout, please contact us at hello@willamere.com.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package’s journey.

Incorrect Shipping Addresses

Please ensure your shipping address is entered correctly at checkout. Willamere is not responsible for orders shipped to incorrectly entered addresses.

Carrier Delays & Lost Packages

While we do our best to ensure smooth delivery, Willamere is not responsible for shipping carrier delays, lost packages, or packages marked as delivered by the carrier.

If you experience an issue with your shipment, please reach out to us at hello@willamere.com and we’ll gladly help where we can.

Questions

For any shipping questions, please contact us at hello@willamere.com.

Thank you for supporting our small business and welcoming Willamere into your home.